We currently have 1 review of the Haart branch in Derby. Why not add to the comments and share the personal experience you've had with Haart in Derby!
Choosing an estate agent in Derby, infact any town can be daunting. If you have ever used the services of Haart for letting,
selling, buying or renting then your information is invaluable to others! So take a moment and share your opinion so that others can make the right descision!
Richard Craik reviewed the Derby, Haart branch on 7th May 2019, this is what they thought..
Value for Money: Service & Support: Staff Knowledge: Overall: Recommended:
Having arranged to view a property and having travelled a considerable distance to keep the appointment found that nobody was there to show me.
On telephoning to enquire was in conversation with a man in the office with a very poor attitude to customer service. After 45 minutes the woman responsible for the error phoned to apologise, and then the manager phoned. But as previously he had failed to answer an email of mine within two days i judge his credibility to be zero. This is a pity because I have had dealings with other Haart offices and experienced good customer care. I suggest that SpicerHaart Area Management needs to take a long hard look at the Derby branch and initiate some staff training at minimum.